Terms2017-07-18T14:56:16+00:00

Terms

30-Night Comfort Guarantee
If for some reason you are not satisfied with your Refit Mattress in the first 30 nights from date of delivery, you can return your mattress for a full refund. The only thing we ask is that you have the Refit Mattress Protection covering the mattress as soon as you receive it. To process a comfort return, click on the contact us button below and we will walk you through this simple process.
Returns
Click the contact us button below and we will walk you the simple, mattress-return process.
 
10-Year, Non-Prorated Warranty
The non-transferrable mattress warranty covers the following defects:
  • Sagging or dipping of 3/4” or more on smooth-top style mattress, and 1 and 1/2” or greater depression on a quilted-top mattress.
  • Splitting or cracking of foam under normal, everyday-use conditions.
In the case of a warranty defect, we will either repair or replace the mattress at the discretion of Refit Mattress. Any repair or replacement does not extend the warranty period of the mattress.
Warranty Exceptions:
  • Abuse or neglect of the mattress
  • Stains, soiling or mold in the mattress
  • Unsanitary conditions
  • Incorrect foundation or surface below the mattress. Refit Mattress mattresses are designed for use on a solid, firm and stable surface.
  • Normal increase in softness of the memory foam
  • Comfort preference
  • Mattresses not opened from original packaging within 30 days or receipt